Support

We’re here to help!Below you’ll find some answers to the most frequently asked questions.

Frequently Asked Questions

How long does it take to get an account setup?

Once you submit our sign up form, one of our account reps will contact you to complete the process. Generally, you’ll be up and running within a couple of business days.

Why do I have to go through an account rep?

All of our company's other products provide automatic and instantaneous sign-up processes, but boingomail is different for two reasons. First, we are very cautious about spam and we require the manual step to ensure that our users are serious and also willing to agree to our anti-spam policy. Second, we want to help you get a design for your emails on boingomail and working directly with you is the best way we can get you up and running quickly. We apologize that we can't provide instant setup, but our team of internet consultants are ready and willing to help you get started when you request your account today.

What about support?

boingomail has a great deal of helpful information built into the system and accessible through the “help” button at the upper right when you’re inside your account. In addition, you can email us with questions or problems at support@boingomail.com.

How does boingomail integrate with my website?

There are two main ways. First, you can put simple forms on your website to allow visitors to subscribe to your email lists. Second, you can automatically display all of your past email newsletters so that website visitors can see them. This display is handled automatically.

Can my newsletter look like my website?

It sure can. A.D. Creative Group, creators of boingomail, will assist you in creating a template that is right in line with your website, overall branding strategy and target markets.


Email

If you still need help, and we would find that hard to believe, you can email us support@boingomail.com.


Phone

Call us: (406) 248-7117